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Conversations that go somewhere.

AI voice agents that call your prospects and answer your incoming calls, 24/7.

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01The agent at work

It listens. It understands. It follows through.

Follow one call from the first hello to the recorded outcome: what the agent hears, what it understands, and what it hands back to your team.

Interactive walkthrough · fictional, scripted example

Fictional, scripted example of an outbound call: the Neva AI voice agent, calling for Brightline Supply, speaks with Dana, practice manager at Ridgeview Dental.

Transcript:

  1. Agent: Hi Dana. I’m an AI assistant calling on behalf of Brightline Supply. Do you have two minutes?
  2. Dana: I do. What’s it about?
  3. Agent: I understand you order sterilisation supplies for Ridgeview Dental. How are delivery times working for you?
  4. Dana: Honestly, not great. We usually wait about two weeks.
  5. Agent: That’s a long wait. How many treatment chairs do you supply?
  6. Dana: Six, across two sites.
  7. Agent: And do you choose suppliers yourself?
  8. Dana: Together with our clinical lead.
  9. Agent: We deliver within the week to practices your size. Would that be worth a closer look?
  10. Dana: If you can do that, yes. It would help us a lot.
  11. Agent: Then let’s set up 20 minutes with our regional manager. Thursday at 10:30, or Friday at 14:00?
  12. Dana: Thursday at 10:30 works.
  13. Agent: Booked for Thursday at 10:30. Thank you, Dana, and have a good day.

Extracted: Need: Faster delivery · now ~2 weeks; Practice size: 6 chairs · 2 sites; Decision maker: With the clinical lead; Interest: Interested; Next step: Meeting · Thu 10:30. Outcome: Qualified · meeting booked. Thursday 10:30 · 20 minutes with the regional manager. Deliveries ~2 weeks today · 6 chairs, 2 sites · decides with the clinical lead. Recorded · ready for follow-up.

02Outbound and inbound

Calls you make. Calls you take.

The same agent works in both directions. It reaches the people you want to talk to, and it answers the people who want to talk to you.

Outbound

Reach people who fit. Book the interested ones.

  1. Source
  2. Call
  3. Qualify
  4. Book

Prospects come from your ideal customer profile. Capacity for 10,000+ calls a day.

How outbound works

Inbound

Answered at any hour. Handled the same way every time.

  1. Answer
  2. Understand
  3. Resolve · Book · Hand off

24/7, weekends included. Complex calls reach your team with the context attached.

How inbound works

03How it works

Every call, the same four steps.

  1. 1

    Call or answer

    Outbound, the agent calls prospects that match your ideal customer profile. Inbound, it answers your line at any hour.

  2. 2

    Understand

    It listens, asks follow-up questions and picks out what matters: the need, the details, the timing. It introduces itself as an AI assistant and keeps to the tone you set.

  3. 3

    Qualify and decide

    Answers are checked against your criteria. The agent resolves what it is allowed to, notices genuine interest, and flags complex or sensitive calls for a person.

  4. 4

    Act and record

    A meeting booked, an appointment moved, a call handed to your team. Each outcome is recorded with its details, ready for follow-up.

04Capacity and availability

Room for big campaigns. A line that never closes.

10,000+

calls a day

Outbound capacity for high-volume campaigns, spread across the calling hours you allow.

24/7

always answering

Inbound calls are picked up at night, on weekends and on public holidays.

05Integrations

Outcomes land where you work.

Call outcomes are passed to the tools your team already uses: CRM, calendar, helpdesk, messaging. Which connections you need is scoped with you during setup.

  • CRM
  • Calendar
  • Helpdesk
  • Messaging
  • Your own tools

Shown as categories of tools. No specific vendors are implied.

Start the conversation.

Tell us how your calls work today. We’ll show you how they would run with Neva AI.

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